1. General information

1. 1. This policy applies to the Website, functioning at the url address: pharmaalliance.eu
2. 2. The operator of the website and the Administrator of personal data is: EUROPHARMA ALLIANCE SPÓŁKA Z OGRANICZONĄ ODPOŚCIALNOŚĆ Al. Led 1, Rzeplin, 55-020 Żórawina, Poland
3. 3. Contact email address of the operator: sales@pharmaalliance.eu
4. 4. The Operator is the Administrator of your personal data in relation to the data provided voluntarily on the Website.
5. 5. The Service uses personal data for the following purposes:
6. • Keeping the newsletter
   • Handling queries through the form
   • Handling of goods orders - preparation, packaging, shipping
   • Implementation of the ordered services
   • Handling of relevant accounting documents
   • Debt collection
   • Presentation of the offer or information
   • Execution by the Controller of personal data of legally binding obligations pursuant to Article 6 (1) (c) of the GDPR insofar as this is provided for by special provisions (e.g. bookkeeping).
7. 6. The website performs functions of obtaining information about users and their behavior in the following ways:
8. • Through the voluntarily entered data in the forms, which are entered into the Operator's systems.
   • By storing cookies (so-called “cookies”) on end devices.

2. Selected data protection methods used by the Operator

1. 1. The places of login and entry of personal data are protected in the transmission layer (SSL certificate). As a result, personal data and login data entered on the website are encrypted on the user's computer and can only be read on the target server.
2. 2. The operator periodically changes its administrative passwords.
3. 3. In order to protect the data, the Operator regularly makes backup copies.
4. 4. An important element of data protection is the regular updating of all software used by the Operator for the processing of personal data, which in particular means regular updates of the software components.

3. Hosting

1. 1. The website is hosted (technically maintained) on the servers of the operator: webflow.com

4. Your rights and additional information about how your data is used

1. 1. In some situations, the Administrator has the right to transfer your personal data to other recipients, if this is necessary for the performance of the contract concluded with you or to fulfill the obligations incumbent on the Administrator. This applies to such audience groups:
2. • companies providing marketing services to the Administrator
3. 2. Your personal data processed by the Administrator no longer than is necessary to perform related activities specified by separate regulations (e.g. on accounting). With regard to marketing data, the data will not be processed for more than 3 years.
4. 3. You have the right to request from the Administrator:
5. • access to personal data concerning you,
   • their rectification,
   • removals,
   • restriction of processing,
   • and the transfer of data.
6. 4. You have the right to object to the processing indicated in point 3.3 c) to the processing of personal data in order to exercise the legitimate interests pursued by the Administrator, including profiling, whereas the right of objection may not be exercised in the event of the existence of valid legitimate grounds for processing, interests, rights and freedoms overriding you, in particular establishment, investigation or defense claims.
7. 5. The Controller may lodge a complaint with the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw.
8. 6. Providing personal data is voluntary, but necessary to operate the Website.
9. 7. In relation to you, actions consisting of automated decision-making, including profiling, may be taken in order to provide services within the framework of the concluded contract and for the purpose of conducting direct marketing by the Administrator.
10. 8. Personal data are transferred from third countries within the meaning of the provisions on the protection of personal data. This means that we send them outside the European Union.

5. Information in the forms

1. 1. The Service collects information voluntarily provided by the user, including personal data, if provided.
2. 2. The service can save information about connection parameters (timestamp, IP address).
3. 3. The Service, in some cases, may save information that facilitates linking the data in the form with the e-mail address of the user filling out the form. In this case, the user's email address appears inside the url of the page containing the form.
4. 4. The data provided in the form are processed for the purpose resulting from the function of a particular form, e.g. to carry out the process of handling a service request or commercial contact, registration of services, etc. Each time the context and description of the form clearly informs what it is used for.

6. Administrator Logs

1. 1. Information about the behavior of users on the website may be subject to login. This data is used to administer the website.

7. Relevant marketing techniques

1. 1. The operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The operator does not transfer personal data to the operator of this service, but only anonymized information. The service is based on the use of cookies on the user's end device. Regarding information about user preferences collected by the Google advertising network, the user can view and edit the information resulting from cookies using the tool: https://www.google.com/ads/preferences/
2. 2. The Operator uses remarketing techniques, allowing to match advertising messages to the user's behavior on the website, which may give the illusion that the user's personal data is used to track him, however, in practice, no personal data is transferred from the Operator to the advertising operators. The technological condition for such actions is the activation of cookies.
3. 3. The operator uses a solution that studies user behavior by creating heat maps and recording behavior on the site. This information is anonymized before it is sent to the service provider so that it does not know which natural person it concerns. In particular, the entered passwords and other personal data are not subject to recording.

8. Information about cookies

1. 1. The website uses cookies.
2. 2. Cookies (so-called “cookies”) are IT data, in particular text files, which are stored in the end device of the Service User and are intended for the use of the Website's websites. Cookies usually contain the name of the website from which they come, the time they are stored on the end device and a unique number.
3. 3. The entity that places cookies on the end device of the Website User and obtains access to them is the operator of the Website.
4. 4. Cookies are used for the following purposes:
5. • maintaining a session of the Service user (after logging in), thanks to which the user does not have to re-enter the login and password on each subpage of the Service;
   • the achievement of the objectives set out in the section “Essential marketing techniques” above;
6. 5. The Website uses two main types of cookies: “session cookies” and “persistent” cookies. “Session” cookies are temporary files that are stored on the User's end device until they log out, leave the website or turn off the software (web browser). “Permanent” cookies are stored in the User's terminal device for the time specified in the parameters of the cookie files or until they are deleted by the User.
7. 6. The software for browsing websites (web browser) usually allows the storage of cookies on the User's end device by default. Users of the Service may change the settings in this regard. The web browser allows you to delete cookies. It is also possible to block cookies automatically. Detailed information on this can be found in the help or documentation of your web browser.
8. 7. Restrictions on the use of cookies may affect some of the functionalities available on the Website's websites.
9. 8. Cookies placed in the end device of the Website User may also be used by entities cooperating with the Website operator, in particular this applies to companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9. Managing cookies — how to express and withdraw consent in practice?

1. 1. If you do not want to receive cookies, you can change your browser settings. We reserve that disabling the use of cookies necessary for authentication processes, security, maintaining user preferences may make it difficult, and in extreme cases may prevent the use of websites
2. 2. In order to manage your cookie settings, select the web browser you are using from the list below and follow the instructions:
3. • Edge
   • Internet Explorer
   • Chrome
   • Safari
   • Firefox
   • Opera
4. Mobile devices:
5. • Android
   • Safari (iOS)
   • Windows Phone